Lower card fees for Norwalk businesses

Norwalk has a real mix of businesses: SoNo restaurants and bars, shops along Main Avenue and Westport Avenue, medical and dental offices, and contractors who work all over the county. They all have one thing in common. They pay to take cards, and many have never had someone compare what they pay.

What I do

I'm Mark, an independent processing consultant based a short drive away in Stamford. I don't sell one company's processing. I ask several partners to quote on your actual numbers, then give you a plain comparison. You can see where the money goes and decide what's best.

Questions Norwalk owners ask me

"Should I switch to a cash discount program?"

It's a popular idea, and it isn't right for everyone. Some customers react badly to price signs, and the savings depend on how your customers pay. I'll show you how it compares with simply lowering your costs, and what the numbers look like for your business. I have a post on this: Is a Cash Discount Program Right for Your Norwalk Shop.

"I've heard about passing the fee to customers."

There is a compliant way to stop paying credit card processing fees yourself, and the right setup depends on your business. I'll walk you through the options. This isn't legal advice, and if you want certainty on rules, check with your attorney.

"My processor already gave me a good rate."

A quoted rate isn't the same as what you actually pay. Add up every fee on the statement and divide by your card sales. That's your effective rate, and it's the number that matters. Use the rate checklist or send me a statement and I'll do it for you.

Why talk to me

Free to you. I'm paid by the processing partner you choose, and only if you choose one.
No cancellation fees on agreements I set up, and your rate is locked in writing.
Equipment at no cost to you when you set up through me.
I'm local, and I answer the phone.
In my experience I beat about 85% of the statements I review. Results vary by business.

If you're already using restaurant, retail or booking software, take a look at Keep Your Software. Many systems let you keep the software and change only the gateway.

Find out what you could save

Send me one recent statement. I'll go through it line by line and send back a side-by-side comparison, usually within about two business days. It's free, and if I can't find savings, I'll send you a $50 gift card for your time.